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Contact us

Find out more

Please visit our FAQs for answers to our most commonly asked questions.

Provide proof of your No Claims Bonus

Please visit our Submit Documents page.

Call us

Please note that over the Xmas/New Year period our lines will be open as follows.

23rd Dec 09:00 – 17:00, 24th Dec 09:00 – 13:00, 25th Dec Closed, 26th Dec Closed, 27th Dec 09:00 – 13:00, 28th Dec 09:00 – 13:00, 30th Dec 09:00 – 17:00, 31st Dec 09:00 – 13:00, 1st Jan Closed

To speak to a member of our team, please select a number from the list below. In order for us to assist you as efficiently as possible, please ensure you select the correct number that best suits your query.

Customer Services - To change your cover/answer any questions - 0344 800 3694.

To Make a Claim - 24 hours a day - 0344 800 3693.

Sales Team - For New Car Quotes or to Purchase an existing quote - 0844 800 3695*.

Renewals Team - To renew your policy with us - 0344 800 3692.

For more information about your direct debit credit agreement and Premium Credit Ltd, please call us on 0344 800 3694.

*Calls to these numbers cost 7p per minute, plus your phone company's access charge.

Write to us

Europa Group, Europa House, Midland Way, Thornbury, Bristol, BS35 2JX