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Contact us

Find out more

Please visit our FAQs for answers to our most commonly asked questions.

Provide proof of your No Claims Bonus

Please visit our Submit Documents page.

Call us

To speak to a member of our team, please select a number from the list below. In order for us to assist you as efficiently as possible, please ensure you select the correct number that best suits your query.

Opening times: Monday – Friday 9am – 6pm, Saturday 9am – 4pm.

Customer Services - To change your cover/answer any questions - 0344 800 3694.

To Make a Claim - 24 hours a day - 0344 800 3693.

Sales Team - For New Car Quotes or to Purchase an existing quote - 0844 800 3695*.

Renewals Team - To renew your policy with us - 0344 800 3692.

For more information about your direct debit credit agreement and Premium Credit Ltd, please call us on 0344 800 3694.

*Calls to these numbers cost 7p per minute, plus your phone company's access charge.

Write to us

Europa Group, Europa House, Midland Way, Thornbury, Bristol, BS35 2JX