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Van brings banking to the Yorkshire masses
The Royal Bank of Scotland (RBS) is using a van to help make its banking services accessible to all of its customers in Yorkshire.
Its new mobile bank will service 12 communities in the region from Monday to Friday, commencing each day's travels at the York depot and visiting towns including Catterick, Leyburn, Selby and Guisborough.
Converted from a standard Ford Transit, it contains a built-in counter and offers space for two customers to be served and two more to wait, as well as facilities for paying in cheques, withdrawing money, paying bills and exchanging currency.
Managing director for retain Ewen Munro commented: "The launch of our Yorkshire mobile bank demonstrates how committed we are to providing Banking services to our customers in their local communities."
He added: "At a time when other organisations are closing branches, we still firmly believe that our branch network and services, such as the mobile banks, are crucial for local people."
Additionally, the mobile bank offers specially tailored services for customers with hearing impairments and for those who are wheelchair-bound, as well as a direct telephone line to other banking departments.
RBS already had 16 of these vehicles seeing to the needs of 300 local communities across the UK and has in fact been providing mobile banking services since 1946, initially using a customised US army-provided Studebaker model for the job.
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