Making a Claim

In the event of a claim, please call us on 0344 800 3693 as soon as you can. The claims department will gather all the information required to process your claim.

If you need to make a claim on one of your optional extras;

• Excess Protect click here.
• Breakdown Assistance click here.
• Legal Expenses click here.
• Key Cover click here.
• Replacement Vehicle Cover click here.

Yes. You should tell us about any incident so we can deal with potential claims from another party and update your policy details to reflect this.

You must report any incident that involves vehicle theft, attempted theft or malicious damage within 48 hours. You should also report any accident involving injuries or where another party does not stop. The police will give you an incident number that we will need when you make your claim.